You already know something about your brand isn't quite working. You just don't know exactly what or where to start.

Laptop screen displaying a video conferencing webpage titled 'Therapy for High-Stakes Professionals and Perfectionists', showing a woman with her hands on her face and a small video feed of a smiling woman in the bottom left corner.

The Burtch Designs Brand & Website Audit gives you a clear, honest, expert answer to both.Your brand is more than a logo. It’s the story you tell.

You've been showing up. You've been putting in the work. But when someone lands on your website, something isn't quite clicking — and you can feel it even if you can't name it.

The Burtch Designs Brand & Website Audit gives you a clear, honest, expert answer to both questions: what's holding your brand back and exactly where to start fixing it.

What you walk away with…

No fluff. No vague suggestions. Just a clear picture of where your brand stands and a prioritized plan for what to do next.

  • A written breakdown of your brand and website — what's working, what isn't, and why it matters

  • A 15–20 minute recorded video walkthrough so nothing gets lost in a document

  • A clear, prioritized action plan so you know exactly what to fix first — and what can wait

Audits are completed within 5 business days. I take on a limited number each month to make sure every audit gets the full attention it deserves.

This is for you if…

  • • Your website has been "good enough for now" for longer than you'd like to admit

  • You're getting traffic but not inquiries — and you don't know why

  • • Something about your brand feels off but you can't quite put your finger on it

  • • You've been avoiding sending people to your site because you already know it's not doing you justice

  • • You're thinking about a rebrand or website update and want expert eyes before you invest

You can take their word for it…

  • "It was super helpful to see how other people view the website! It was helpful to see how some of the images laid out on a different screen, mine show slightly different I think because I have a larger screen. I also really helps to know where I should put things when adding additional things like reviews etc."

    Dr Claire Paxton, Steadfast Chiropractic

  • "We took a lot of the feedback and were able to update website, Facebook and IG. We were also able to solidify our brand assets thanks to Jackie's advice."

    Amy Jo Hamilton, The Balanced Child Method

What the audit covers

  • Visual & Brand Identity
    Your logo, color palette, typography, and overall brand consistency — evaluated for cohesion, intentionality, and whether your visuals are communicating what you actually want them to.

  • Messaging & Positioning
    How clearly your brand communicates what you do, who it's for, and what makes you different. Does your copy speak to the right person — or is it talking about you instead of to her?

  • User Experience & Navigation
    How someone actually moves through your site — what's easy, what's confusing, what's making her leave before she ever reaches out.

  • Conversion & Engagement
    Where your brand and website are losing people — and specific, actionable ways to fix it so the right clients find you, stay, and reach out.


A silver laptop on a white metal cart in a room with brick and light-colored fabric curtains.
A person's foot in a white Nike sneaker is balancing a laptop displaying a website, with a color palette wall in the background.

How it works

Step 1: Book & Complete Your Intake

  • After booking, you'll receive a short questionnaire covering your business, your goals, your ideal client, and your biggest challenges. Share your website URL and social links and you're done.

Step 2: Jackie Reviews Everything

  • Your brand and website get a full strategic review — visual identity, messaging, user experience, and conversion factors. This isn't a template checklist. It's a real, eyes-on evaluation of your specific brand.

Step 3: You Receive Your Audit

  • Within 5 business days you'll receive a written report and a recorded 15–20 minute video walkthrough — with clear, prioritized next steps so you know exactly where to focus.

If you decide to move forward with a full brand or website project, your $250 audit fee is applied directly to your investment.


Most business owners are too close to their own brand to see it clearly. You built it. You know every page, every section, every decision that went into it. Which means you can't experience it the way a new visitor does — the person who lands on your site with zero context and decides in seconds whether to stay or go.

That outside perspective is exactly what the audit provides.

Not a template evaluation. Not a generic checklist. A real, strategic, expert review of your specific brand — from someone who has built and evaluated hundreds of them.

Why this works


Take the first step toward a stronger business, online presence and conversion-driven messaging.

Still have questions?